topic Re: hopeless web site in AGL Website

hopeless web site

DLW — Thu, 13 Apr 2023 06:29:46 GMT

Why does your site offer me the opportunity to pay a bill under bill history that under Transaction history it says that I have already paid?

Re: hopeless web site

David_AGL — Thu, 13 Apr 2023 23:32:34 GMT

If the bill was recently paid, the account balance can take up to 2 business days to update. You should see a message like this informing you of the pending payment:

Re: hopeless web site

DLW — Mon, 17 Apr 2023 06:28:22 GMT

It was paid many months ago. --

Re: hopeless web site

-Olgi- — Mon, 17 Apr 2023 06:28:02 GMT

Hi @DLW,

Thanks for reaching out. I have deleted your email address from public post to protect your security and privacy. I'll send you a private message to grab your account details from you, so that I can look into this further for you.

Kind Regards,

-Olgi-