Email bug sending multiple accounts every month

AlanRobinson — Thu, 09 Mar 2023 02:15:10 GMT

I am receiving into my email account at least 5 previous billings every month. One of those bills is the current one to be paid, so I pay it, but then a few days later you send out another 5 previous billings (all paid) in separate emails, an hour apart, and a new one to be paid which is always approximately 50 cents different to the bill sent and paid the previous few days. This is just ridiculous. I has now happened for the past 3 months. How do I get this stopped? I just want the one electricity bill per month to pay. I don't want repeat bills sent every month dating back to October last year.

Re: Email bug sending multiple accounts every month

-Olgi- — Thu, 09 Mar 2023 05:04:31 GMT

Hi @AlanRobinson,

Welcome to AGL Neighbourhood!

I'll send you a private message to grab some information from you so that I can access your account and help resolve this.

Kind Regards,

-Olgi-

topic Email bug sending multiple accounts every month in AGL Website

Email bug sending multiple accounts every month

Re: Email bug sending multiple accounts every month