https://neighbourhood.agl.com.au/t5/AGL-Website/Error-with-Digital-System/m-p/30307#M633 <P>Since the update to a digital metre I have not been getting the Feed In that I used to. It was consistantly c$200+ per qtr but is now virtually nothing. The solar is working, the app confirms that and I've spoken to a Solar Electircian who also confrims that. I am aware that AGL have had a scalling issue when exporting the rate in billing. Could you pleaseinvestigate as I've most likely over paid this last year. I had an online chat back in Nov and was told that someone would fix the issue. I even sent through a spreadsheet that clearly shows the change. I've now had another crazy bill and am getting sick of no response. Thanks Judith</P> Sun, 05 Mar 2023 23:19:46 GMT J_Brumler 2023-03-05T23:19:46Z https://neighbourhood.agl.com.au/t5/AGL-Website/Error-with-Digital-System/m-p/30307#M633 <P>Since the update to a digital metre I have not been getting the Feed In that I used to. It was consistantly c$200+ per qtr but is now virtually nothing. The solar is working, the app confirms that and I've spoken to a Solar Electircian who also confrims that. I am aware that AGL have had a scalling issue when exporting the rate in billing. Could you pleaseinvestigate as I've most likely over paid this last year. I had an online chat back in Nov and was told that someone would fix the issue. I even sent through a spreadsheet that clearly shows the change. I've now had another crazy bill and am getting sick of no response. Thanks Judith</P> Sun, 05 Mar 2023 23:19:46 GMT https://neighbourhood.agl.com.au/t5/AGL-Website/Error-with-Digital-System/m-p/30307#M633 J_Brumler 2023-03-05T23:19:46Z https://neighbourhood.agl.com.au/t5/AGL-Website/Error-with-Digital-System/m-p/30317#M636 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/115084">@J_Brumler</a></SPAN>,</P> <P>&nbsp;</P> <P>Welcome to AGL Neighbourhood!</P> <P>&nbsp;</P> <P>We would need to look into your account to find out why this is occurring. I'll send you a private message to grab your account details from you.</P> <P>&nbsp;</P> <P>Kind Regards,</P> <P>-Olgi-</P> Mon, 06 Mar 2023 02:26:58 GMT https://neighbourhood.agl.com.au/t5/AGL-Website/Error-with-Digital-System/m-p/30317#M636 -Olgi- 2023-03-06T02:26:58Z