topic Download pdf returns error on both website and mobile app in AGL Website

Download pdf returns error on both website and mobile app

rajaeian — Sun, 14 Aug 2022 03:01:11 GMT

I receive the following error every time I try download the pdf version of a bill:

{"clientId":null,"valid":false,"appStatusCode":70117,"documentId":null,"validationMessage":null,"encryptedData":null,"invalidAttempts":null,"maxAttempts":null}

Re: Download pdf returns error on both website and mobile app

Cessnock — Sun, 14 Aug 2022 05:58:04 GMT

Hi get the same error message.

When I try to download the bill I get this error message:

{"clientId":null,"valid":false,"appStatusCode":70117,"documentId":null,"validationMessage":null,"encryptedData":null,"invalidAttempts":null,"maxAttempts":null}

Please can you email me all invoices (history and future)

Re: Download pdf returns error on both website and mobile app

mjbaker_au — Mon, 15 Aug 2022 00:26:09 GMT

Yup...getting the same message, too.

Re: Download pdf returns error on both website and mobile app

-Nam- — Tue, 16 Aug 2022 03:25:32 GMT

Hi @rajaein, @Cessnock and @mjbaker_au!

We had an outage over the weekend but this was fixed Monday morning, can you please try again and let us know if you're still unable to get access?

Thanks!

-Nam-

Re: Download pdf returns error on both website and mobile app

rajaeian — Tue, 16 Aug 2022 03:38:07 GMT

It works fine now. Thanks