topic Re: Unable to access account online in AGL Website

Unable to access account online

BenH — Fri, 07 Jun 2019 01:36:25 GMT

I cannot access my online account. I've been getting "We're just putting the final touches on.

Your account will be ready shortly so please check back soon." for weeks. Please advise.

Re: Unable to access account online

jayden_AGL — Tue, 11 Jun 2019 00:04:32 GMT

Hi BenH,

Welcome to the AGL Community!

This error can unfortunately appear for a few different reasons, so we'll need to take a closer look at your account. If you get the chance, please send me a private message with your AGL account number and address so that I can lend a hand.

Cheers,

Jayden

Re: Unable to access account online

mcosta — Thu, 21 Jul 2022 03:31:20 GMT

I have recently created my online account but I am unable to access it.

Your assistance would be most appreciated.

Many thanks

Re: Unable to access account online

David_AGL — Thu, 21 Jul 2022 03:32:40 GMT

Hi @mcosta . Recently created accounts often take a few days to be accessible online or through the app. Check back in a few days, and let us know if you still can't access it.