topic Re: Cannot download either electricity or gas bill from gmail. in AGL Website

Cannot download either electricity or gas bill from gmail.

SLD — Sun, 22 May 2022 06:07:29 GMT

I receive an email via gmail advising my new bill has arrived either gas or electricity, I click on 'download your bill' option within the email and nothing happens. I can access it via logging into my AGL account, however I would like to be able to download straight from the received email.

Re: Cannot download either electricity or gas bill from gmail.

-Demi- — Fri, 27 May 2022 05:11:55 GMT

Hi SLD.

I would recommend using a different browser to open up the PDF file!

If this still does not work you can also try clearing cookies and cache.

Please contact here if you're still having issues.

Thanks,

Demi.

Re: Cannot download either electricity or gas bill from gmail.

David_AGL — Wed, 29 Jun 2022 06:24:11 GMT

Hi @SLD , are you still noticing this issue with the link in your email?

Re: Cannot download either electricity or gas bill from gmail.

Pier251 — Tue, 05 Jul 2022 01:36:46 GMT

Why am I no longer receiving a detailed bill and when trying to download .pdf file it is the previous month's? I need a detailed account.

Re: Cannot download either electricity or gas bill from gmail.

_Mark_ — Tue, 05 Jul 2022 01:39:05 GMT

Hi Pier251, I just sent you a quick private message so that we can help you with your billing issue!

Thanks,
Mark.

Re: Cannot download either electricity or gas bill from gmail.

Beaulieu222 — Wed, 06 Jul 2022 04:32:36 GMT

@SLD wrote: Subarunet.com Login
I receive an email via gmail advising my new bill has arrived either gas or electricity, I click on 'download your bill' option within the email and nothing happens. I can access it via logging into my AGL account, however I would like to be able to download straight from the received email.

Did You sort out some technique for looking out for this, expecting this is the case will you share the methodology?

Re: Cannot download either electricity or gas bill from gmail.

-Olgi- — Tue, 12 Jul 2022 01:12:17 GMT

Hi @Beaulieu222,

Thanks for getting in touch. For issues with viewing your bill you can try using a different browser to open up a PDF file. If this does not work you can try clearing cookies and cache.

If you're still having issues after trying this, please contact us here so that we can help you further.

Thanks,

-Olgi-