topic Re: I just joined AGL. I cannot download the AGL Energy App on my Samsung Galaxy S5 android phone. in AGL Website

I just joined AGL. I cannot download the AGL Energy App on my Samsung Galaxy S5 android phone.

Jagjit — Tue, 04 Aug 2020 22:48:37 GMT

Re: I just joined AGL. I cannot download the AGL Energy App on my Samsung Galaxy S5 android phone.

-Nam- — Wed, 05 Aug 2020 04:16:39 GMT

Hi Jagjit!

Welcome to the AGL Community!

Please visit our AGL Energy App website and try clicking on the "Download on Google Play" button.

Kind regards,

-Nam-

Re: I just joined AGL. I cannot download the AGL Energy App on my Samsung Galaxy S5 android phone.

Wired — Thu, 20 Aug 2020 05:00:09 GMT

Same situation, same phone, same problem and solution does not work. AGL technical support suggested updating the phone's operating system via settings however the message there is that the system has the latest update. Still receive message that the phone is not compatible with the app when attempting to download the app. ??