topic Deaf clients and communication in AGL Website

Deaf clients and communication

mareeshay — Thu, 07 Jan 2021 10:27:28 GMT

As a health worker,

am wondering if you have any provisions for deaf clients to communicate with AGL, if there is an emergency

usually, TTY or NRS provide this, so is AGL have any associations with these services for your deaf customers

Re: Deaf clients and communication

-Steve- — Fri, 08 Jan 2021 02:00:14 GMT

Hi mareeshay, we can be contacted via the National Relay Service, you can locate our Accessibility numbers here. We also have messaging services available via our website as well as the AGL App or My Account.

Re: Deaf clients and communication

mareeshay — Sat, 09 Jan 2021 05:08:32 GMT

I really appreciate your answering this is huge help