Not updating my solar usuage

danhoppy — Tue, 09 Jun 2020 11:55:50 GMT

It has been over a week since last update on usuage.

Re: Not updating my solar usuage

-Jenna- — Thu, 11 Jun 2020 05:55:12 GMT

Hi Danhoppy,

Thanks for being apart of the AGL Community.

If you are a Queensland customer, there has been a hold placed on billing and usage updates whilst we remediate the Government credits.

If you are not a Queensland customer, please contact us with your account details and we will be happy to investigate this further - https://www.agl.com.au/contact-us/social/contact-us

Regards,

Jenna