topic Re: Digital meter reading in AGL Website

Digital meter reading

Paul3 — Wed, 10 Nov 2021 01:48:53 GMT

When I do a digital meter read and try to log the results via my account the amounts for the second and third reads are swapped around and in the wrong order. The first amount is correct and corresponds with the amount shown on the AGL website. Should I be worried about this? Cheers.

Re: Digital meter reading

David_AGL — Wed, 10 Nov 2021 02:53:16 GMT

Hi @Paul3 ,

Sorry, can you explain what you mean by second and third reads?

Re: Digital meter reading

Paul3 — Wed, 10 Nov 2021 03:22:21 GMT

Hi David,

My digital meter spools through about 7 different readouts. I believe readouts 1,2 and 3 refer to different time of day usages. When you log your meter usage via the website the website asks you to enter 3 readings. One for each reading 1,2 and 3. My 2 and 3 are out of their correct order, on the website. Not sure whether to just ignore it.

Re: Digital meter reading

David_AGL — Wed, 10 Nov 2021 04:48:51 GMT

I don't think this would be an issue, but it does sound a bit confusing. If you have a moment, could you please private message me with a screenshot of what you're seeing, including the web address? Just click my name to send a PM.