topic Re: I want to download usage data in 30 minute inervals in AGL Website

I want to download usage data in 30 minute inervals

boardmal — Tue, 08 Sep 2026 22:38:02 GMT

I want to download my usage data for the previous billing cycle in 30 minute intervals as a csv file. all the documentation suggests there should be a download icon on the usage page of the website,

I dont see such an icon, and i dont have current billing cycle data. is there a way to get my usage data regularly as a csv file?

Re: I want to download usage data in 30 minute inervals

Mia_AGL — Wed, 09 Sep 2026 02:06:48 GMT

Hey there!

We can provide you with the interval data in an excel spread sheet form. However, this is not recommended, as this format is not customer-friendly.

Please call our call center, and our agent will be more than happy to assist.

Kindly,
Mia.

Re: I want to download usage data in 30 minute inervals

Lester — Wed, 09 Sep 2026 07:43:19 GMT

The CSV file icon should be on the website account login usage page, up here . . .

data_download_button.jpg

Hover over that, drop down box comes up, click download data (zip), open that, then do what you wish with it.

It's only on the website account, not the app (afaik).

Re: I want to download usage data in 30 minute inervals

NeilC — Wed, 09 Sep 2026 23:38:17 GMT

@boardmal

You can request your historical interval data in a NEM format file clicking on the link below.

https://www.agl.com.au/campaigns/request-metering-data

You will need to look up about NEM format files below is for the link to download the PDF file.

Meter Data File Format (MDFF) to be used by Metering Data Providers

This file should automatically downloaded for you.