topic Re: Unable to download my bill in AGL Website

Unable to download my bill

LouiseAndJeff — Sat, 29 Mar 2025 03:31:54 GMT

I am able to download my AGL PDF so I can get the BSB codes to pay it. Errors as follows:
Edge:

Hmmm… can't reach this page

It looks like docs.fxdms.net closed the connection.

Try:

Checking the connection

Firefox:

Secure Connection Failed

An error occurred during a connection to docs.fxdms.net. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

Chrome:

This site can’t be reached

docs.fxdms.net unexpectedly closed the connection.

Re: Unable to download my bill

LouiseAndJeff — Sat, 29 Mar 2025 03:34:54 GMT

And if I download on Safari I am given my previous bill that I have already paid.

Re: Unable to download my bill

SYED_AGL — Tue, 01 Apr 2025 23:26:26 GMT

Hi,

Thanks for reaching out.

Have your tried logging in through the AGL website or the App ?

If the issue is still ongoing, please don't hesitate to reach out to us directly at https://www.agl.com.au/help-support/contact-us. We’ll make sure to get it resolved as quickly as possible.

Thanks,