topic Re: Web site will NOT comply with credit card change in AGL Website

Web site will NOT comply with credit card change

adp — Sun, 08 Dec 2024 10:44:48 GMT

I require to \add a new CC to my account for payments.

I added the new card successfully. Several times! But every time the "new" card was displayed as the OLD card number(which has been cancelled).

I deleted the old card.

I tried several times to add & saved the new card, bhut every time it was displayed as the old card.

I refreshed my browser. No change in this problem.

I logged out and in again.

Still after adding the new card, it displays the old card number.

You will not receive any payments until you fix this problem

Thank you

Andrew Pearce

Re: Web site will NOT comply with credit card change

Jaejaejae — Fri, 21 Feb 2025 08:17:42 GMT

This is happening to me, too.

Re: Web site will NOT comply with credit card change

MNDN — Sat, 22 Feb 2025 22:54:28 GMT

So has only one received a solution to this problem yet? Please share the fix! As the way of the world these days, it would be good if actually you could speak to someone at AGL to resolve instead of talking to stoopid chat bots. Useless customer service

Re: Web site will NOT comply with credit card change

Basil_AGL — Tue, 25 Feb 2025 03:03:22 GMT

Hey @MNDN & @Jaejaejae,

I'm going to send you a direct message now to get your details and have them team look at it.

Thanks,

Basil