topic Trouble logging into account. Stuck on “loading page” in AGL Website

Trouble logging into account. Stuck on “loading page”

RouletteWheel — Thu, 07 Mar 2024 12:36:57 GMT

I signed up to AGL and electricity connection has been completed. Been told gas is still in progress.

Tried to login into my account but it is stuck on the “loading” page on both phone and laptop. Supported reset my account multiple times but same issue with no resolution. Can anybody help?

Re: Trouble logging into account. Stuck on “loading page”

Xander-AGL — Mon, 11 Mar 2024 22:13:46 GMT

Hi @RouletteWheel - thank you for reaching out.

I'm going to message you private for more details.

Kind regards,

Xander

Re: Trouble logging into account. Stuck on “loading page”

JEC — Thu, 21 Mar 2024 20:28:32 GMT

I'm having the same problem. Has this been looked into/soon to be resolved?

thanks