topic Re: Not seeing Rewards tab on my account in AGL Rewards

Not seeing Rewards tab on my account

Jp1001 — Tue, 12 Nov 2019 15:10:14 GMT

Hi,

I don’t see Rewards tab on my account and my access was denied to see the trouble shooting.

Can anyone help me?

Thanks in advance!

Re: Not seeing Rewards tab on my account

-Nam- — Wed, 13 Nov 2019 02:40:28 GMT

Hi Jp1001!

Welcome to AGL Community.

You should have access to the AGL Rewards page on your My Account if you have an active account with us. If you do, please get in touch with us on your My Account here so we can check that with you.

Kind regards,

Nam

Re: Not seeing Rewards tab on my account

Jez1 — Thu, 29 Jul 2021 01:09:46 GMT

Hi,

I totally forgot to follow up this.

Unfortunately I still don't see the 'Rewards' tab in my account page.

Can you help me with it?

Re: Not seeing Rewards tab on my account

David_AGL — Thu, 29 Jul 2021 02:51:59 GMT

Hi @Jez1 . Shoot me a PM (click my name) and send me your account number and I'll have the tech team investigate this.

Re: Not seeing Rewards tab on my account

nathan596 — Thu, 05 Aug 2021 07:50:26 GMT

Hello,

Pleased to see your issue as I think I have the same problem, I am also confused and in need of light on this same issue. Need help.

Re: Not seeing Rewards tab on my account

James9733 — Sat, 25 Sep 2021 04:25:41 GMT

@Jp1001 wrote:
Hi,
I don’t see Rewards tab on my account and my access was denied to see the trouble shooting.
Can anyone help me? <a href="https://www.mcdvoice.wtf/">mcdvoice</a>
Thanks in advance!

Did you have a fix on this issue? Facing same issue but no response from anyone.

Re: Not seeing Rewards tab on my account

Panda — Sat, 25 Sep 2021 07:03:31 GMT

Hey James9733,

Are you talking about the desktop? This is what I see:

Have you tried a few basic troubleshooting options like clearing your cache & trying another browser/device?