topic AGL rewards tab is missing on the menu bar in AGL Rewards

AGL rewards tab is missing on the menu bar

Wandoo — Wed, 29 Jun 2022 23:38:32 GMT

The Rewards tab is not displayed on the menu bar. I am logged onto my AGL account and I am a customer of electricity and gas supply. Can you help?

Thanks.

Re: AGL rewards tab is missing on the menu bar

_Mark_ — Fri, 01 Jul 2022 03:39:28 GMT

Hey Wandoo, i've just sent you a private message so we can take a further look into this for you!

Thanks,
Mark.

Re: AGL rewards tab is missing on the menu bar

Wandoo — Wed, 06 Jul 2022 22:59:15 GMT

Hi Mark,

Do you have any update on this issue I raised last week?

I replied to your private message but I am not sure if you have received it. Email server returned with "The recipient server did not accept our requests to connect." How do I send a private message on the information you requested on this platform?

Thanks.

Re: AGL rewards tab is missing on the menu bar

Wandoo — Wed, 13 Jul 2022 03:50:03 GMT

Hi Olgi and Mark,

I replied to your emails with my account information and email address but I think there's an issue with sending.

How do I send these information to you successfully?

Thanks.