topic Re: i cannot access my AGL reward in AGL Rewards

i cannot access my AGL reward

sky_tianxiang — Mon, 24 Feb 2020 10:55:25 GMT

it shows "We're sorry for the inconvenience, but we're experiencing some difficulties when trying to take you to AGL Rewards right now. Please check back soon."

I have called and email AGL on this many time, they alway say it will be fixed in a few days, but it was never working

Re: i cannot access my AGL reward

Carla_AGL — Tue, 25 Feb 2020 05:16:55 GMT

Hi sky_tianxiang

Are you able to private message me with your account number?

Thanks,
Carla

Re: i cannot access my AGL reward

username11 — Wed, 01 Apr 2020 05:47:52 GMT

I'm suffering the same issue as well

Re: i cannot access my AGL reward

-Nam- — Thu, 02 Apr 2020 02:50:10 GMT

Hi username11!

Welcome to AGL Community!

Please get in touch with us here so we can trouble shoot a few details with you.

Kind regards,

-Nam-

Re: i cannot access my AGL reward

kampungmei — Tue, 03 Nov 2020 03:59:43 GMT

Hi,

Can anyone advise how to resolve this? I've used Live Chat and they referred me to call AGL rewards team, when I called AGL rewards team, they say they do not help with website issues.

So who do I contact to resolve this? i'm puzzled.

Re: i cannot access my AGL reward

-Jenna- — Thu, 05 Nov 2020 00:18:52 GMT

Hi kampungmei,

Thanks for being part of the AGL Community.

We are sorry to hear that you're having trouble getting in touch with the right team. You can call us directly on 131 245, or, please use AGL Messenger which you can access via the APP or My Account.

Kind Regards,

Jenna

Re: i cannot access my AGL reward

Lever — Sun, 29 Nov 2020 07:24:38 GMT

I can't find the AGL Rewards page either.

29/11/2020