idea Running Totals in AGL Energy Ideas

Running Totals

Trickys-Say — Sun, 14 Dec 2025 23:30:44 GMT

Hi, I have both Gas & Electricity accounts with Direct Debit payments for both. I check the amounts contributed on a regular basis through Billing/Transaction History. A suggestion I would put forward is that within Transaction History for both Gas & Elec’ have a running total of contributions to assist people who regularly check this feature allowing them to budget finances.

Re: Running Totals

Margie129Palmer — Mon, 15 Dec 2025 08:53:22 GMT

Hello!

That’s a thoughtful suggestion. Having a running total of contributions in the Transaction History for both Gas and Electricity accounts would make it much easier for customers to track how much they’ve paid over time, without needing to manually add up each entry. It would give a clearer picture of overall spending, help with budgeting, and provide quick reassurance that payments are being applied correctly.

Re: Running Totals

SYED_AGL — Wed, 17 Dec 2025 01:27:37 GMT

Hi @Trickys-Say @Margie129Palmer

Thank you for reaching out and sharing your suggestion.

I will forward this for further review to explore it on your behalf

Thanks for the suggestion to improve the system which is already in place

SYED