https://neighbourhood.agl.com.au/t5/AGL-App-Ideas/Bill-paying-on-App/idi-p/40945 <P>Fat fingers vs. your App.&nbsp;<BR /><BR />For the second time i have gone to make a part payment on your App on my phone and instead of choosing “change amount” i have hit “pay now”.&nbsp;<BR />This really means PAY NOW as in RIGHT NOW NO CHANCE TO FIX IT.&nbsp;</P><P>Can you at least get a “are you sure” or one more step before sucking your money directly from my bank account?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8688.jpeg" style="width: 1206px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/3185i08811734F35C0910/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8688.jpeg" alt="IMG_8688.jpeg" /></span></P><P> </P> Fri, 20 Jun 2025 11:57:24 GMT CO 2025-06-20T11:57:24Z https://neighbourhood.agl.com.au/t5/AGL-App-Ideas/Bill-paying-on-App/idi-p/40945 <P>Fat fingers vs. your App.&nbsp;<BR /><BR />For the second time i have gone to make a part payment on your App on my phone and instead of choosing “change amount” i have hit “pay now”.&nbsp;<BR />This really means PAY NOW as in RIGHT NOW NO CHANCE TO FIX IT.&nbsp;</P><P>Can you at least get a “are you sure” or one more step before sucking your money directly from my bank account?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8688.jpeg" style="width: 1206px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/3185i08811734F35C0910/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8688.jpeg" alt="IMG_8688.jpeg" /></span></P><P> </P> Fri, 20 Jun 2025 11:57:24 GMT https://neighbourhood.agl.com.au/t5/AGL-App-Ideas/Bill-paying-on-App/idi-p/40945 CO 2025-06-20T11:57:24Z https://neighbourhood.agl.com.au/t5/AGL-App-Ideas/Bill-paying-on-App/idc-p/40995#M496 <P>Thank you for reaching out to us.</P> <P>I'm really sorry to hear about the trouble you experienced. We understand how frustrating that must have been, especially when things don’t work as expected.</P> <P>Please know that we’re passing your feedback along to our IT Digital team for review. Typically, the "Pay Now" feature should process immediately.</P> <P>We appreciate you taking the time to let us know—your feedback helps us improve the experience for everyone.</P> <P>If there’s anything else we can help you with in the meantime, please don’t hesitate to reach out.</P> <P>&nbsp;</P> <P>SYED&nbsp;</P> <P>&nbsp;</P> Thu, 26 Jun 2025 04:17:31 GMT https://neighbourhood.agl.com.au/t5/AGL-App-Ideas/Bill-paying-on-App/idc-p/40995#M496 SYED_AGL 2025-06-26T04:17:31Z