idea ID Verification on iOS Devices (biometrics) in AGL App Ideas

ID Verification on iOS Devices (biometrics)

davidsbaker — Tue, 12 Mar 2024 00:49:35 GMT

It seems a little redundant that I have signed into your app using my username and password on a secure device that uses face recognition to unlock it and your consultants still want to verify who I am on the chat function. You should be able to call the facial recognition features in iOS to login to your app and avoid this duplication of effort.

Re: ID Verification on iOS Devices

David_AGL — Thu, 04 May 2023 05:17:57 GMT

I've checked in with the app team on this one and can confirm that biometric login for the app is planned and on our roadmap. I can't share timeframes at this stage, but account security is a strong focus.

Re: ID Verification on iOS Devices - Status changed to: Under Consideration

David_AGL — Wed, 17 May 2023 02:30:35 GMT

AGL App fingerprint login

dowen09 — Tue, 12 Mar 2024 00:46:21 GMT

Please allow the option of using your fingerprint to log in. Just about every other app allows that option. Logging in with a username and password is so out of date.

Re: AGL App login

Xander-AGL — Mon, 11 Mar 2024 22:18:06 GMT

Hi @dowen09 - thank you for reaching out.

This is an interesting idea, I will pass this feedback along.

Kind regards,

Xander

Re: ID Verification on iOS Devices (biometrics)

David_AGL — Tue, 12 Mar 2024 00:51:18 GMT

Hi @dowen09 - thanks for the feedback - We already have an Idea covering this on the App Ideas section here on Neighbourhood, so I've merged your comments in there. Stay tuned, because this is certainly something we plan to implement.