topic Re: Different billing amount on App to paper? in AGL App https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38836#M993 <P>..</P><P>See this thread too, it could be your issue . . .</P><P>&nbsp;</P><P><A href="https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-for-power-arrived-and-does-not-match-the-Phone-APP/td-p/38807" target="_blank">https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-for-power-arrived-and-does-not-match-the-Phone-APP/td-p/38807</A>&nbsp;</P> Tue, 08 Oct 2024 01:30:03 GMT Lester 2024-10-08T01:30:03Z Different billing amount on App to paper? https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38776#M989 <P>Hi, I have recently noticed a difference of the&nbsp;billing amount on App to paper? I usually pay my bills via App. Anyone else have this occur?</P> Wed, 02 Oct 2024 21:33:34 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38776#M989 Christinche74 2024-10-02T21:33:34Z Re: Different billing amount on App to paper? https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38782#M990 <P><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/133996">@Christinche74</a>&nbsp;</P><P>&nbsp;</P><P>In the App or Web interface you are shown an <STRONG>approximation</STRONG> of your usage.</P><P>&nbsp;</P><P>It is <STRONG>more accurate</STRONG> if you have <STRONG>single rate tariffs</STRONG> but either way the amount shown <STRONG>does not include your Supply charge.</STRONG></P><P>&nbsp;</P><P>Your paper bill (or PDF if you download that) shows your actual usage and is itemised.</P><DIV class="">&nbsp;</DIV> Thu, 03 Oct 2024 00:17:48 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38782#M990 NeilC 2024-10-03T00:17:48Z Re: Different billing amount on App to paper? https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38836#M993 <P>..</P><P>See this thread too, it could be your issue . . .</P><P>&nbsp;</P><P><A href="https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-for-power-arrived-and-does-not-match-the-Phone-APP/td-p/38807" target="_blank">https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-for-power-arrived-and-does-not-match-the-Phone-APP/td-p/38807</A>&nbsp;</P> Tue, 08 Oct 2024 01:30:03 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Different-billing-amount-on-App-to-paper/m-p/38836#M993 Lester 2024-10-08T01:30:03Z