App error unable to pay on the AGL app

SBRENNAN1 — Wed, 14 Aug 2024 21:13:43 GMT

Have attempted 4x over the last 3 days and unfortunately every attempt at processing payment. The error "something went wrong please check your bank balance and try again"

And I've spoken to my bank incase there was a problem but there isn't.

Re: App error unable to pay on the AGL app

Natalie-AGL — Fri, 16 Aug 2024 00:15:54 GMT

Hi @SBRENNAN1,

Thank you for reaching out to us.

I am sorry to hear about the trouble you're experiencing with processing a payment via the app and can appreciate how frustrating this would be to deal with.

We are not aware of a common issue with processing payments online, however, we appreciate you brining this matter our attention.

So that we can further assist you and look into this, I'll send you a private message and get some details from you.

Kind Regards,

Natalie

topic Re: App error unable to pay on the AGL app in AGL App

App error unable to pay on the AGL app

Re: App error unable to pay on the AGL app