topic How do I add a new Electricity account to my existing AGL app? in AGL App

How do I add a new Electricity account to my existing AGL app?

VPOV — Sun, 21 Jul 2024 23:43:05 GMT

I already have the app for Gas and want to add my new Electricity account on the same app but can’t work out how to add it.

Re: How do I add a new Electricity account to my existing AGL app?

NeilC — Mon, 22 Jul 2024 00:27:36 GMT

@VPOV

From the AGL website

If you’d like to add another account to your My Account, get in touch with us. You'll need to have your account numbers ready. Remember that each account can only be registered to one My Account.

In other words you have to get AGL to do this for you.

Re: How do I add a new Electricity account to my existing AGL app?

Deepesh_AGL — Mon, 22 Jul 2024 01:23:09 GMT

Hi VPOV, I'll send you a private message shortly to discuss further. Cheers, Deepesh

Re: How do I add a new Electricity account to my existing AGL app?

VPOV — Sat, 27 Jul 2024 04:08:32 GMT

Hi Deepesh,

I have replied to you with the info you required via DM but haven't had a reply yet.

Are you able to add my new electricity account (already have GAS) to my APP?