topic App not working. in AGL App

App not working.

Sunnydays — Mon, 29 Apr 2019 04:56:56 GMT

Hi. Recently joined AGL. Have been using the app to monitor usage and solar gains. However app now doesn’t work and is unable to show usage or show predicted bills.

Re: App not working.

jayden_AGL — Mon, 29 Apr 2019 05:31:51 GMT

Hey Sunnydays,

Welcome to the AGL Community!

I'll ask you to send me a quick private message by clicking on my username (jaydeny) with your AGL account number and address so that I can take a look at this issue for you.

Cheers,

Jayden

Re: App not working.

Georgem — Wed, 12 Jun 2019 07:27:17 GMT

My AGL APP stopped updating/working last Friday

Re: App not working.

Wendy1959 — Fri, 26 Jul 2019 21:02:45 GMT

My app is not working. I recently signed up. App worked for three days and then stopped. Hasn’t Shown useage or feed in for a couple of weeks now

Re: App not working.

Rojohay — Mon, 07 Dec 2020 05:33:37 GMT

Hello my agl is not working. How do i fix please.

Re: App not working.

-Jenna- — Thu, 10 Dec 2020 02:19:05 GMT

Hi Rojohay, thanks for bring part of the AGL Community.

We will need more details from you to determine the issue. Please contact us directly here. You can also get in touch via AGL Messenger, which you can access by logging into My Account here.

Kind Regards,

Jenna