https://neighbourhood.agl.com.au/t5/AGL-App/App-not-working/m-p/17158#M90 <P>Hi cwebb345!&nbsp;</P> <P>&nbsp;</P> <P>Welcome to AGL Community!&nbsp;</P> <P>&nbsp;</P> <P>Having an app which is not working must be annoying, I am very sorry that this has happened, there can be a few reasons.&nbsp;</P> <P>&nbsp;</P> <P>Firstly I recommend you delete the app and reinstall it, if this does not work, ensure your cookies cache has been cleared.&nbsp;</P> <P>&nbsp;</P> <P>If both of these options fail, touch base with us&nbsp;<A href="https://www.agl.com.au/contact-us/social/contact-us" target="_blank">here</A>&nbsp;as we may need to investigate further to get you back online.&nbsp;</P> <P>&nbsp;</P> <P>Thank you&nbsp;</P> <P>&nbsp;</P> <P>Ellen</P> Mon, 17 Feb 2020 00:34:36 GMT Ellen1 2020-02-17T00:34:36Z https://neighbourhood.agl.com.au/t5/AGL-App/App-not-working/m-p/17133#M89 <P>I just updated the app and now every time I go into it it drops out.......</P> Fri, 14 Feb 2020 12:02:05 GMT https://neighbourhood.agl.com.au/t5/AGL-App/App-not-working/m-p/17133#M89 cwebb345 2020-02-14T12:02:05Z https://neighbourhood.agl.com.au/t5/AGL-App/App-not-working/m-p/17158#M90 <P>Hi cwebb345!&nbsp;</P> <P>&nbsp;</P> <P>Welcome to AGL Community!&nbsp;</P> <P>&nbsp;</P> <P>Having an app which is not working must be annoying, I am very sorry that this has happened, there can be a few reasons.&nbsp;</P> <P>&nbsp;</P> <P>Firstly I recommend you delete the app and reinstall it, if this does not work, ensure your cookies cache has been cleared.&nbsp;</P> <P>&nbsp;</P> <P>If both of these options fail, touch base with us&nbsp;<A href="https://www.agl.com.au/contact-us/social/contact-us" target="_blank">here</A>&nbsp;as we may need to investigate further to get you back online.&nbsp;</P> <P>&nbsp;</P> <P>Thank you&nbsp;</P> <P>&nbsp;</P> <P>Ellen</P> Mon, 17 Feb 2020 00:34:36 GMT https://neighbourhood.agl.com.au/t5/AGL-App/App-not-working/m-p/17158#M90 Ellen1 2020-02-17T00:34:36Z