topic Re: Unable to sumit a meter read online in AGL App

Unable to sumit a meter read online

Swansea14 — Sun, 04 Feb 2024 23:07:31 GMT

I am unable to submit a meter read, because when I do so, the app. says read too high or too low.

Account number is: 7072 282 663

UR: 003229

Meter read on 4-2-24: 0744 5629. I have a PDF of the date-stamped photo of the meter read.

I have had this problem before and I thought someone I spoke to had corrected whatever the error was.

NeilC — Mon, 05 Feb 2024 10:45:01 GMT

If you have a smart meter you cannot submit a manual read.

Contact AGL via chat or email through the APP or Web for a quicker response.

Naz_AGL — Wed, 07 Feb 2024 04:57:26 GMT

Thanks for reaching out.

We can surely assist you on your concerns. I'm going to send you a private message to confirm some details of your account.

Regards,

Naz