App not updating solar usage

JoeDique — Wed, 15 Jul 2020 00:33:10 GMT

App last updated my solar usage and feeding to grid on 23 June. Today 15 July. Seems like the updates are infrequent - sometimes 48 hours and sometimes weeks or even months. What’s the cause of the delayed updates.

Re: App not updating solar usage

-Jenna- — Wed, 15 Jul 2020 01:39:40 GMT

Hi JoeDique,

Thanks for contacting us and being apart of the AGL Community.

We would need to take a look into this further to investigate the lack of usage updates. Please contact us directly with your account details here: https://www.agl.com.au/contact-us/social/contact-us

You can also use AGL Messenger via the APP or My Account online.

Regards,

Jenna

topic Re: App not updating solar usage in AGL App

App not updating solar usage

Re: App not updating solar usage