topic Re: AGL Electricity app stopped working 07 Aug / AGL gas part of the app is fine in AGL App

AGL Electricity app stopped working 07 Aug / AGL gas part of the app is fine

Taiger — Mon, 21 Aug 2023 00:42:02 GMT

Anyone else had this issue?

I do self reads every week, from the 07 Aug I have only been able to do AGL Gas reads.

For electricity, I'm getting that 'it's not you it's us' message, or it's error'ed out b/c AGL want me to contact them, but won't reach out.

Natalie-AGL — Wed, 23 Aug 2023 23:07:41 GMT

Hi Taiger, Thank you for getting in touch.

We are sorry to hear that you are having trouble submitting your own meter reads.

I'll send you a private message so I can assist you further.

Kind Regards,

Natalie