Bug: insights weekly bought and sold averages are different to usage figures

ron14 — Thu, 17 Aug 2023 06:58:01 GMT

In the insights function, under monthly, the daily averages for sold to grid and bought from grid are wrong, compared to the figures under usage. The weekly totals are also wrong.

For example, in my case, according to the usage daily totals for May 15-21 2023:

Bought from grid: 2.66 KWh

Sold to grid: 13.13 KWh

But according to Insights for the week of May 15-21 2023:

Bought from grid: 5.30 KWh.

Re: Bug: insights weekly bought and sold averages are different to usage figures

Natalie-AGL — Mon, 21 Aug 2023 23:29:56 GMT

Hi Ron14, Thank you for getting in touch,

We are happy to take a further look into your account and double check the solar generation is correct.

Just to confirm are you referring to the energy insights or the data on your app?

Kind Regards,

Natalie

topic Bug: insights weekly bought and sold averages are different to usage figures in AGL App

Bug: insights weekly bought and sold averages are different to usage figures

Re: Bug: insights weekly bought and sold averages are different to usage figures