topic Billing screen in App in AGL App

Billing screen in App

Somethinforkate — Fri, 30 Jun 2023 09:32:02 GMT

Every time I go into the app it won’t load my billing screen. This has been happening since the beginning of June 2023. Every other part of the app recognises my account except this page

Re: Billing screen in App

_Mark_ — Wed, 05 Jul 2023 04:46:50 GMT

Hi @Somethinforkate, I would need to check a few things on the account for you to see what's going on! I'll send you a private message to start. Thanks- Mark.

Re: Billing screen in App

Somethinforkate — Wed, 05 Jul 2023 07:00:54 GMT

Hi @_Mark_,

thanks for taking the time to reply & sending me a private message. I logged in last night and it seems to be working now. Unsure how. I’ll contact AGL if I have any more issues.
thanks again 🙂

Re: Billing screen in App

-Olgi- — Tue, 11 Jul 2023 04:21:37 GMT

Hi @Somethinforkate,

It's great to hear this has been resolved for you. If you have any further issues with your account, you can contact us here or via agl.com.au/contact-us.

Thanks,

-Olgi-