topic Re: Billing on app not working in AGL App

Billing on app not working

Minion — Wed, 10 Aug 2022 23:13:43 GMT

Re: Billing on app not working

-Olgi- — Thu, 11 Aug 2022 00:23:21 GMT

Hi @Minion,

Welcome to Neighbourhood. I'll send you private on how to proceed with your enquiry.

Kind Regards,

-Olgi-

Re: Billing on app not working

Funkyshoes — Sun, 14 Aug 2022 02:07:04 GMT

Hello, I am having the same issue, I am unable to download my bill on either the app, the website or the email link. Please help

Re: Billing on app not working

Minion — Sun, 14 Aug 2022 20:48:56 GMT

Hi Olga, I still have the same problem with the app. Billing isn’t working.

Re: Billing on app not working

-Nam- — Tue, 16 Aug 2022 03:19:22 GMT

Hi @Funkyshoes, welcome to AGL Neighbourhood!

We did have an outage over the weekend but it was fixed Monday morning! Are you able to try again and see if you can download them?

-Nam-

Re: Billing on app not working

chinoqueenie96 — Mon, 28 Nov 2022 05:43:09 GMT

I am having the sme issue billing app is freezing every time I try to use it for the last month

Re: Billing on app not working

-Olgi- — Tue, 29 Nov 2022 02:25:16 GMT

Hi @chinoqueenie96,

Thanks for getting in touch. We have made a few updates on our App recently which has caused some customers to experience these types of errors. I will send you a private message so I can grab your account details and assist you further.

Thanks,

-Olgi-