topic Re: End Chat doesn’t appear to work in AGL App

End Chat doesn’t appear to work

user1 — Thu, 29 Jul 2021 02:33:19 GMT

When you chose end chat in online chat support, a second prompt appears asking if you’re sure you want to end chat or close. When you select end chat again, nothing happens and all previous chat history is still there. Is this a bug?

Re: End Chat doesn’t appear to work

David_AGL — Thu, 29 Jul 2021 02:38:39 GMT

Hi @user1 , thanks for letting us know. Can you provide more info about where you're seeing this error? What page is it on?

Re: End Chat doesn’t appear to work

user1 — Thu, 29 Jul 2021 02:43:48 GMT

In the chat window of the app (signed in by user)

Re: End Chat doesn’t appear to work

David_AGL — Thu, 29 Jul 2021 03:18:12 GMT

Thanks @user1 , I'll pass that along.