Can’t access app unless on internet

Stina-chi — Sun, 03 Jan 2021 21:24:05 GMT

just wondering why I can’t access the app/my account when I am not on wifi..??? This has been, and is an annoying feature, especially when traveling or not is range.

Re: Can’t access app unless on internet

AB_AGL — Tue, 12 Jan 2021 01:56:50 GMT

Hi Stina-chi,

It looks like you've disabled access to mobile data for the AGL app.

To re-enable access to mobile data, open the Settings app on your iPhone and scroll down to and tap AGL. Turn on the Mobile Data switch and try again.

If you're still having issues, please respond here.

Thanks,

topic Can’t access app unless on internet in AGL App

Can’t access app unless on internet

Re: Can’t access app unless on internet