topic Re: Tansactions showing on billing history in AGL App

Tansactions showing on billing history

russinda — Fri, 28 Aug 2026 03:13:40 GMT

It would be good to see all payments that I have made, other than my direct debits, appear on my billing history.

I had to ring recently to see if you had received payments that I had made as they were not showing in my billing history.

A Statement was then emailed to me to show the payments had been received which was good.

Even if I was sent a statement at the end of each cycle that would help with letting me know where my account is at

Re: Tansactions showing on billing history

Mia_AGL — Tue, 08 Sep 2026 05:04:47 GMT

Good day, Russinda!

You can check any payments you have made in the past on the latest bill. Please let me know if this didn't appear on your bill like it should.

Kindly,
Mia.

Re: Tansactions showing on billing history

NeilC — Mon, 14 Sep 2026 01:45:02 GMT

@russinda

In the APP goto to billing select electricity if necessary.

Select past transactions and you will see what you are looking for.

Using the Web log In.

Select Billing

Select Transaction History

You will see what you are looking for.

Cheers Neil