topic Re: Want to enter a meter read but cant see where to do this on both app and account in AGL App https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43303#M1258 <P>GAS</P> Mon, 06 Jul 2026 06:52:37 GMT Souths777 2026-07-06T06:52:37Z Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/28197#M573 <P>Hello.</P><P>&nbsp;</P><P>I want to enter a meter read. I have followed instructions on how to do this but still can't see a heading or button or whatever to do this. Can anyone advise please?</P><P>&nbsp;</P> Wed, 03 Aug 2022 00:31:50 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/28197#M573 kkerries 2022-08-03T00:31:50Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/28236#M574 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/66342">@kkerries</a>&nbsp;</P><P>&nbsp;</P><P>Are you using the mobile app or the website to enter the meter tead?</P><P>&nbsp;</P><P>Is that for an electricity or a gas account?</P><P>&nbsp;</P><P><A href="https://www.agl.com.au/help-support/energy/meters-and-reads/reads/submit-a-meter-read" target="_blank">https://www.agl.com.au/help-support/energy/meters-and-reads/reads/submit-a-meter-read</A></P><P>&nbsp;</P><P>Best regards&nbsp;</P><P>&nbsp;</P><P>Leon</P> Tue, 09 Aug 2022 23:40:46 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/28236#M574 Leon_AGL 2022-08-09T23:40:46Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43301#M1256 <P>Want to enter meter reading</P> Mon, 06 Jul 2026 06:51:43 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43301#M1256 Souths777 2026-07-06T06:51:43Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43302#M1257 <P>Web / gas reading</P> Mon, 06 Jul 2026 06:52:19 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43302#M1257 Souths777 2026-07-06T06:52:19Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43303#M1258 <P>GAS</P> Mon, 06 Jul 2026 06:52:37 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43303#M1258 Souths777 2026-07-06T06:52:37Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43304#M1259 <P>YES</P> Mon, 06 Jul 2026 06:53:01 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43304#M1259 Souths777 2026-07-06T06:53:01Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43305#M1260 <P>I want to enter GAS Meter reading</P> Mon, 06 Jul 2026 07:02:47 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43305#M1260 Souths777 2026-07-06T07:02:47Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43306#M1261 <P>website</P> Mon, 06 Jul 2026 07:03:07 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43306#M1261 Souths777 2026-07-06T07:03:07Z Re: Want to enter a meter read but cant see where to do this on both app and account https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43311#M1264 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/144602">@Souths777</a></SPAN>&nbsp;<BR /><BR />If using the website there should be a link to enter a meter read in the 'Usage' tab. Where if you are using the AGL App, on your overview page you can select the arrow on the usage card and select enter meter read from there.&nbsp;<BR /><BR />We have a help article on our website on<A href="https://www.agl.com.au/help-support/moving-meters-connections/submit-meter-read?srsltid=AfmBOoqv-wYcpu3SQokYqCweo6OrtZgUI76m9dT4C4tknt393WukmYIO#accordion-dc8b4cd6eb-item-7ef7f6dff7" target="_blank"> how to submit a meter read</A> with more details.<BR /><BR />Thank you, Chris</P> Tue, 07 Jul 2026 00:19:15 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Want-to-enter-a-meter-read-but-cant-see-where-to-do-this-on-both/m-p/43311#M1264 ChrisE_AGL 2026-07-07T00:19:15Z