topic Gas meter reading in AGL App

Gas meter reading

Spudfrog — Sun, 29 Mar 2026 02:16:19 GMT

Can't put my gas meter reading on either the App or the website. My balance is showing as zero.

My last reading was logged on the 9 March when the app was working. I have downloading the app to get the latest version, still not working.

Please fix the issue.

Thanks

Re: Gas meter reading

ChrisE_AGL — Sun, 29 Mar 2026 23:16:14 GMT

Hi @Spudfrog

Thank you for your post.

It is unusual that it isn't letting you submit a meter read. If you are having trouble, please respond to the Private Message I have sent you and I can look into this further for you.

Thank you,
Chris