https://neighbourhood.agl.com.au/t5/AGL-App/Contacting-AGL/m-p/42361#M1195 <P>I rang 1300 number … endless loop “this will be recorded” and then each language 3 times before I hung up ..</P><P>contact does not include email ????? We applied for $10 for not using peak .. we ONLY used the batteries during the time period BUT AGL said we didn’t get the $10 .. why???&nbsp;</P> Thu, 01 Jan 2026 23:05:27 GMT John1111 2026-01-01T23:05:27Z https://neighbourhood.agl.com.au/t5/AGL-App/Contacting-AGL/m-p/42361#M1195 <P>I rang 1300 number … endless loop “this will be recorded” and then each language 3 times before I hung up ..</P><P>contact does not include email ????? We applied for $10 for not using peak .. we ONLY used the batteries during the time period BUT AGL said we didn’t get the $10 .. why???&nbsp;</P> Thu, 01 Jan 2026 23:05:27 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Contacting-AGL/m-p/42361#M1195 John1111 2026-01-01T23:05:27Z https://neighbourhood.agl.com.au/t5/AGL-App/Contacting-AGL/m-p/42455#M1202 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/141948">@John1111</a></SPAN>&nbsp;</P> <P>Thanks for reaching out and sorry to hear about your experience.&nbsp;</P> <P>which 1300 number you were using to call us as our customer service number is 13 12 45. &nbsp;</P> <P>Please send us your account details via private message, so I can personally look into this for you&nbsp;</P> <P>&nbsp;</P> <P>SYED&nbsp;</P> Wed, 14 Jan 2026 23:59:03 GMT https://neighbourhood.agl.com.au/t5/AGL-App/Contacting-AGL/m-p/42455#M1202 SYED_AGL 2026-01-14T23:59:03Z