topic Re: Gas usage is no longer appearing on app only electricity. Account was closed then another ope... in AGL App

Gas usage is no longer appearing on app only electricity. Account was closed then another opened.

clairesibley555 — Thu, 30 Oct 2025 23:28:23 GMT

Can you fix app so it shows my gas usage to-date. New account doesn't show details eg. $ used to-date and projection $.

Please advise

Thanks

Re: Gas usage is no longer appearing on app only electricity. Account was closed then another ope...

Basil_AGL — Mon, 10 Nov 2025 23:32:56 GMT

Hey @clairesibley555,

Thanks for reaching out.

We’ll get in touch with you via direct message to gather a few more details and help resolve the issue with your gas usage not appearing in the app.

Cheers, Basil