topic Re: Incorrect bill projection in AGL App

Incorrect bill projection

snowcoveredpeak — Sat, 13 Sep 2025 05:17:54 GMT

The electricity bill projection has been off (low) for months now and as a result isn’t much use. Currently:

29/8 to 28/9

Cost so far: $118.86

Projection: $134.21

The projection generally stays $20-30 ahead of the cost so far every day, but ends up being wildly off the final bill

Re: Incorrect bill projection

Lester — Sat, 13 Sep 2025 06:35:56 GMT

Do you have a digital smart meter, or an old analogue meter that is read every 3 months ?

If analogue, and are being billed monthly, it's just estimated for 2 of the months, then read and whatever catch up is then made on every third bill, be it less or extra used over the estimated.

With an analogue meter, you never get accurate projections unless you upload meter reads yourself, and you should be able to do that each month just before the bill period is ending . . . the bills will be closer to what you should be getting charged then.

Re: Incorrect bill projection

snowcoveredpeak — Sat, 13 Sep 2025 07:32:12 GMT

Hi Lester,

Thanks for your reply. We have a new/digital electricity meter here and have been in the property about five months.

Simon