topic Re: Cant send meter read in AGL App

Cant send meter read

h22 — Tue, 12 Dec 2023 19:53:31 GMT

Can't send meter read again, this time for gas.

Click send, Gets redirected to "Its not you it's us. Having trouble connecting to your account."

Any update on my previous request for a discount for the constant inconvenience since last time this happened?

Re: Cant send meter read

Natalie-AGL — Wed, 13 Dec 2023 03:17:05 GMT

Hi, thank you for getting in touch with us.

I'm sorry to hear that you are unable to send your meter reads for your gas account. This is an issue that occurred previously, however it should now be resolved.

To further assist you, I'll send you a Private Message to get more of your details and look further into this for you.

Kind regards,

Nat

Re: Cant send meter read

a-l — Fri, 01 Aug 2025 05:39:50 GMT

Thank you.

Re: Cant send meter read

a-l — Fri, 01 Aug 2025 05:41:50 GMT

Do I wait in this App will you send by email or text!