topic MOBILE APP NOT WORKING in AGL App

MOBILE APP NOT WORKING

s4431180 — Sat, 10 Apr 2021 00:56:54 GMT

Hi there,
Does anyone experience before the storm their mobile app was not working. I rang AGL and was advise that it will be fixed in few weeks. But until now nearly a month my mobile app still not working. I hope AGL will not blocked or stopped to show my usage everyday, because I have a credit for the first time since my solar was installed. Any feedback and advise will be appreciated.

Thank you in advance.

Re: MOBILE APP NOT WORKING

David_AGL — Tue, 13 Apr 2021 05:06:12 GMT

hi @s4431180 @Edwards_74

If you're not seeing updates to your usage, shoot me a private message (click my name) and let me know your account number. I'll have the tech team investigate for you.

Re: MOBILE APP NOT WORKING

arielroldan — Thu, 20 May 2021 09:18:49 GMT

@David_AGL wrote:
hi @s4431180 @Edwards_74

If you're not seeing updates to your usage, shoot me a private message (click my name) and let me know your account number. I'll have the tech team investigate for you.

OK will do - thank you