topic Re: App stopped updating in AGL App

App stopped updating

Victor13 — Fri, 14 Aug 2020 10:37:58 GMT

On the 20th of July my Usage report stopped working. Now 14th of August.

David_AGL — Mon, 17 Aug 2020 08:47:02 GMT

Hi @Victor13 , this is almost always due to a temporary billing block on the account, and will resolve itself shortly.

If you'd like to have the issue investgated, please send me a PM with your account details and I'll follow up.

Victor13 — Tue, 25 Aug 2020 03:26:55 GMT

Hi David,

Still not updating since the 19th of July.

Regards,

Vic

David_AGL — Tue, 25 Aug 2020 03:26:18 GMT

No worries @Victor13 , I'll pass that on.