topic Re: What's New for the AGL app v8.16 - Payment Uplift and more! in AGL App

What's New for the AGL app v8.16 - Payment Uplift and more!

Brendan_AGL — Thu, 24 Oct 2024 03:49:50 GMT

We're pleased to announce that we've recently launched version 8.16 of the AGL app. There has been an upgraded payment experience, making it easier for you to:

Make payments via an improved Bill payment experience along with clearer pathways to changing payment amounts
Change payment methods while reducing the risk of repeat payments
Make partial payments, a common source of feedback from you in the past
Adding or removing payment methods
Managing or setting up direct debit

We are committed to continuously improve your digital experience and welcome your feedback and ideas. Try out these new features today and let us know what you think in the AGL App Ideas space, here on Neighbourhood. If you have any comments about this update, please let us know below.

Re: What's New for the AGL app v8.16 - Payment Uplift and more!

Alaks — Fri, 08 Nov 2024 04:34:43 GMT

Love the new experience!

Re: What's New for the AGL app v8.16 - Payment Uplift and more!

smj — Fri, 08 Nov 2024 21:11:36 GMT

Hi Since the update my electricity service isn’t visible.
is there a solution.
thanks.

Re: What's New for the AGL app v8.16 - Payment Uplift and more!

megan_AGL — Mon, 11 Nov 2024 02:32:51 GMT

Hi smj,

We are sorry to hear you are having issues viewing your electricity service on the AGL app.

We will send you a private message to get some more information.

Kind regards,

Megan