topic AGL Rewards BP fuel offer in AGL App

AGL Rewards BP fuel offer

Cathie — Wed, 16 Oct 2024 05:41:49 GMT

I am unable to activate the BP fuel offer. I get into the account, I get as far as ACTIVATE OFFER, then I get "Something went wrong. Please try again later."

This has happened on my phone as well as home PC.

I rang customer support and spoke to 2 separate people. Some changes were made so my husband's name is on the account but I still can't access the offer. It was suggested I try from a different browser. It didn't work. The last suggestion was that I try from a completely different PC. I was assured it would work.

I tried from the PC at work today and I still get "Something went wrong". I don't know how to fix it.

Re: AGL Rewards BP fuel offer

Lester — Wed, 16 Oct 2024 21:02:32 GMT

Are you in SA by chance ?

A similar thread came up 3 weeks ago, here . . .

https://neighbourhood.agl.com.au/t5/My-Account-Ideas/BP-Petrol-Rewards-in-South-Australia/idi-p/38704

No replies there from AGL though.

Re: AGL Rewards BP fuel offer

Natalie-AGL — Wed, 16 Oct 2024 22:40:05 GMT

Hello Cathie,

I am sorry to hear that that you have not been able to activate the BP offer and can appreciate how frustrating this would be.

So that we can take a further look into this for you, I'll send you a message and get some details from you.

Kind Regards,

Natalie

Re: AGL Rewards BP fuel offer

geoffsands — Mon, 28 Oct 2024 07:20:28 GMT

I have the same problem. although since i first triedi get this error message instead (attached).

nowhere on the bp app does it give me tbe option to link

Re: AGL Rewards BP fuel offer

ChrisPortMacqua — Sun, 17 Nov 2024 11:51:21 GMT

Same issue for me.

Re: AGL Rewards BP fuel offer

ChrisPortMacqua — Sun, 17 Nov 2024 11:54:24 GMT

Same for me. Cannot access fuel discount at BP

Re: AGL Rewards BP fuel offer

Sharls1974 — Sat, 28 Dec 2024 21:54:14 GMT

I am having the same issue. Can someone contact me please.

I'm told I've already registered.

Thank you.

Re: AGL Rewards BP fuel offer

Heath94 — Fri, 28 Feb 2025 08:48:58 GMT

When I try to activate this offer I'm taken to an insecure website page! Aaargh! Please fix AGL and advise.

Re: AGL Rewards BP fuel offer

ChrisPortMacqua — Fri, 28 Feb 2025 09:53:37 GMT

When will this be sorted?? Numerous people having the same issue. BP can't help. Have rung your help line many times. It is like this offer does not exist! Would you like to hear from the ACCC? Chris. Port Macquarie 28 Feb 2025.

Re: AGL Rewards BP fuel offer

homestead46 — Fri, 11 Apr 2025 01:40:55 GMT

Why can't I avail myself of this offer ?

Re: AGL Rewards BP fuel offer

SYED_AGL — Thu, 17 Apr 2025 05:55:16 GMT

Thank you for reaching out!

I'm happy to let you know that you can absolutely take advantage of this offer through our app. Simply register on the app, and you’ll find easy-to-follow instructions to guide you through the process.

If you run into any issues or need further assistance, please don’t hesitate to let me know. I’m here to help