topic Email communication in AGL App

Email communication

KP75 — Fri, 24 Sep 2021 01:55:27 GMT

Is there an email address for AGL!?

Re: Email communication

Panda — Fri, 24 Sep 2021 02:25:54 GMT

Hey KP75,

I don't think there's one publicly available, but there's a few ways you can get in touch with them here.

My preference is the AGL App, works like e-mail, but more modern e.g. a messenger app. I love it!

Re: Email communication

David_AGL — Wed, 29 Sep 2021 03:04:42 GMT

Hi @KP75 , we don't use email for general or customer service queries, but the Messaging feature Panda mentioned above basically works the same way as email - there's an ongoing record of your conversation, and no need to wait around for an agent to reply.

Re: Email communication

KENNETH37 — Thu, 30 Sep 2021 02:41:49 GMT

My A/c is in credit. Please transfer this credit to my cheque account.

This was a standing authority but has not been done this billing period.

Re: Email communication

Panda — Thu, 30 Sep 2021 13:03:18 GMT

Hey Kenneth,

This forum is more-so for general information. For a specific request for your account, you should contact AGL here.